Nordic Speaking e-Cigarette Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment is proud to present a unique opportunity for a Nordic Speaking e-Cigarette Customer Support representative in our Health Department, based in beautiful Greece. This role is tailored for individuals fluent in any of the Nordic languages (Swedish, Norwegian, Danish, or Finnish) who are passionate about providing exceptional customer support and helping customers navigate health-related concerns regarding e-cigarettes. Join our dedicated team and be a part of a meaningful conversation about health and wellness in the e-cigarette industry.

In Short

• Respond to customer inquiries regarding e-cigarette products and health issues in your preferred Nordic language.
• Offer clear and accurate guidance on product usage and health implications.
• Efficiently resolve customer complaints and concerns with a focus on customer satisfaction.
• Document customer interactions and maintain accurate records within the support system.
• Stay informed about regulations and best practices in the e-cigarette industry.
• Work closely with team members to continuously improve the support experience for customers.

Requirements

• Fluency in any Nordic language (Swedish, Norwegian, Danish, or Finnish).
• Strong communication skills.
• Passion for customer service and health-related topics.
• Ability to work in a team environment.
• Familiarity with e-cigarette products is a plus.

Benefits

• Opportunity to work in a meaningful industry.
• Supportive team environment.
• Flexible working hours.