Nordic Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is dedicated to connecting talented individuals with innovative job opportunities across Greece. We are thrilled to announce a new opening for Nordic Speaking Customer Service representatives within the E-commerce Department. This role is designed for individuals who are enthusiastic about online retail and delivering exceptional customer service. In this position, you will assist Nordic-speaking customers with their inquiries related to e-commerce transactions, product information, and order management. Your role will be vital in ensuring a seamless shopping experience for our customers. If you are looking for a dynamic opportunity in a growing field, we encourage you to apply!

In Short

• Provide exceptional customer service through email, phone, and chat in Nordic languages.
• Assist customers with inquiries, order placements, and product information.
• Effectively resolve customer complaints and concerns with professionalism.
• Document all customer interactions and maintain accurate records in the system.
• Collaborate with team members to enhance customer experience and streamline processes.
• Stay updated on e-commerce trends and product offerings to provide relevant assistance.

Requirements

• Fluency in Nordic languages.
• Strong communication skills.
• Experience in customer service or e-commerce is a plus.
• Ability to work in a team environment.
• Problem-solving skills.

Benefits

• Opportunity to work in a dynamic environment.
• Career growth potential.
• Engaging team culture.