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Italian Speaking e-Cigarette Customer Support Representative - Remote

Posted 1 week ago

Overview

An exciting opportunity for an Italian Speaking e-Cigarette Customer Support representative within the Health Department, aimed at delivering exceptional customer service and addressing health issues related to e-cigarette use.

In Short

  • Handle inquiries from customers about e-cigarettes and health implications in Italian.
  • Provide clear, accurate guidance on product usage and address safety concerns.
  • Effectively resolve customer complaints and issues to ensure satisfaction.
  • Document all interactions and details of customer support cases accurately.
  • Stay informed about current regulations and best practices in the e-cigarette industry.
  • Collaborate with team members to enhance service delivery and customer experiences.

Requirements

  • Fluency in Italian and English.
  • Strong communication skills.
  • Interest in health issues related to e-cigarettes.
  • Experience in customer service is a plus.
  • Ability to work independently and as part of a team.

Benefits

  • Work from home flexibility.
  • Opportunity to work in a growing industry.
  • Supportive team environment.
  • Training and development opportunities.

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