Italian Speaking e-Cigarette Customer Support Representative - Remote

Overview

An exciting opportunity for an Italian Speaking e-Cigarette Customer Support representative within the Health Department, aimed at delivering exceptional customer service and addressing health issues related to e-cigarette use.

In Short

• Handle inquiries from customers about e-cigarettes and health implications in Italian.
• Provide clear, accurate guidance on product usage and address safety concerns.
• Effectively resolve customer complaints and issues to ensure satisfaction.
• Document all interactions and details of customer support cases accurately.
• Stay informed about current regulations and best practices in the e-cigarette industry.
• Collaborate with team members to enhance service delivery and customer experiences.

Requirements

• Fluency in Italian and English.
• Strong communication skills.
• Interest in health issues related to e-cigarettes.
• Experience in customer service is a plus.
• Ability to work independently and as part of a team.

Benefits

• Work from home flexibility.
• Opportunity to work in a growing industry.
• Supportive team environment.
• Training and development opportunities.