Spanish-speaking Customer Service Representative - Remote

Overview

Join Patrique Mercier Recruitment JP and embark on an exciting career path as a Spanish-speaking Customer Service Representative for an online travel company in stunning Greece! This fantastic opportunity includes paid relocation, allowing you to experience the rich culture and beauty of Greece while providing exceptional support to travelers from around the world. In this role, you will assist customers with their travel inquiries, bookings, and any issues they may face, ensuring a seamless and enjoyable experience. If you have a passion for travel and customer service, this is the perfect opportunity to blend both!

In Short

• Provide outstanding customer support to Spanish-speaking clients through phone, email, and chat regarding online travel services.
• Assist customers with inquiries related to bookings, changes, and travel arrangements.
• Resolve any issues efficiently while maintaining a positive customer experience.
• Stay informed about the travel offerings to provide accurate and helpful information to clients.
• Document all customer interactions in the company’s CRM system for record-keeping.
• Collaborate with team members to enhance service offerings and customer satisfaction.
• Participate in training sessions to continuously improve product knowledge and service skills.

Requirements

• Fluency in Spanish is required.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to work in a fast-paced environment.
• Knowledge of travel services is a plus.

Benefits

• Paid relocation to Greece.
• Opportunity to work in a vibrant travel industry.
• Supportive team environment.
• Training and development opportunities.