Spanish-speaking Customer Service Representative - Remote

Overview

Unlock a world of opportunity with Patrique Mercier Recruitment JP as we seek passionate Spanish-speaking customer service representatives for a major car brand! This is your chance to work in Greece, where you'll not only advance your career but also enjoy a fully paid relocation to a stunning Mediterranean destination. In this role, you will provide top-tier customer support to clients, addressing inquiries and ensuring a seamless experience with their automotive needs. Immerse yourself in a vibrant culture while working alongside a dedicated team committed to excellence in customer service. If you're excited about taking on this new challenge and living in one of the most beautiful countries in the world, we want to hear from you!

In Short

• Deliver exceptional customer service to Spanish-speaking clients through various channels including phone, email, and chat.
• Resolve customer inquiries and issues in a timely and professional manner.
• Understand and maintain product knowledge to offer accurate assistance regarding automotive services.
• Document all customer interactions and feedback in the company's CRM system.
• Work collaboratively with team members to enhance customer experience and service efficiency.
• Participate in regular training sessions to develop skills and product knowledge.
• Contribute suggestions for process improvements and service betterment.

Requirements

• Fluency in Spanish is required.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to work in a team environment.
• Familiarity with CRM systems is a plus.
• Willingness to participate in training and development.

Benefits

• Fully paid relocation to Greece.
• Opportunity to work in a vibrant culture.
• Career advancement opportunities.
• Supportive team environment.