Slovenian Technical Support Specialist - Remote

Overview

Join Patrique Mercier Recruitment JP as a Slovenian Technical Support Specialist for a renowned Big Tech company and embark on an exciting adventure in Greece! This position offers a fully paid relocation package, allowing you to transition smoothly to a vibrant new life in a beautiful Mediterranean country. In this role, you'll be responsible for providing high-quality technical assistance to Slovenian-speaking customers, helping them navigate various inquiries related to innovative technology products and services. This is an excellent opportunity to develop your technical skills while working in a supportive and collaborative environment. If you are passionate about technology and customer service, this opportunity awaits you!

In Short

• Deliver outstanding technical support to Slovenian-speaking customers via phone, email, and chat.
• Diagnose and troubleshoot technical issues related to the company’s products and services swiftly and effectively.
• Coordinate with engineering teams to escalate and resolve complex technical concerns.
• Maintain accurate records of customer interactions and issues within the CRM system.
• Participate in continuous training to enhance product knowledge and improve your support skills.
• Provide insightful feedback to streamline support processes and enhance customer satisfaction.
• Assist in the onboarding and training of new team members as necessary.

Requirements

• Fluency in Slovenian and English.
• Strong problem-solving skills and technical aptitude.
• Excellent communication and interpersonal skills.
• Experience in customer service or technical support is a plus.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems is advantageous.

Benefits

• Fully paid relocation package to Greece.
• Supportive and collaborative work environment.
• Opportunities for professional development and training.
• Access to innovative technology products and services.
• Potential for career advancement within a renowned Big Tech company.