Slovak Technical Support Specialist - Remote

Overview

Join one of the biggest multinational technology companies as a Slovak Technical Support Specialist, providing assistance to Slovak-speaking customers in Greece.

In Short

• Act as the first point of contact for Slovak-speaking customers.
• Identify and assess customers’ needs to achieve satisfaction.
• Provide software troubleshooting for mobile devices.
• Assist customers in managing their accounts and passwords.
• Resolve online store post-sales requests.
• Manage large amounts of incoming calls and emails.
• Build sustainable relationships and trust with customer accounts.
• Handle customer complaints and provide appropriate solutions.

Requirements

• Fluency in Slovak.
• Strong communication skills.
• Experience in customer service or technical support is a plus.
• Ability to troubleshoot software issues.
• Familiarity with mobile devices.

Benefits

• Opportunity to work for a leading technology company.
• Dynamic and multicultural work environment.
• Career development opportunities.