Slovenian Technical Support Specialist - Remote

Overview

Join Patrique Mercier Recruitment JP as a Slovenian Technical Support Specialist for a major tech company and take the next step in your career while living in beautiful Greece! This exciting opportunity includes a fully paid relocation package, making your move seamless and enriching. In this role, you will provide outstanding technical support to Slovenian-speaking customers, assisting them with a variety of inquiries related to cutting-edge technology products and services. You'll not only enhance your technical skills and problem-solving abilities but also enjoy a vibrant professional environment that values teamwork and customer satisfaction. If you are passionate about technology and delivering exceptional customer service, we would love to have you on our team!

In Short

• Provide high-quality technical assistance to Slovenian-speaking customers through phone, email, and chat.
• Quickly diagnose and resolve technical issues related to the company's products and services.
• Work collaboratively with engineering teams to escalate and solve complex technical challenges.
• Document all customer interactions and technical issues accurately in the CRM system.
• Participate in ongoing training to enhance knowledge of products and improve customer support skills.
• Offer insights and feedback on ways to improve support processes and enhance customer experience.
• Assist in the onboarding and training of new team members as required.

Requirements

• Fluency in Slovenian and English.
• Strong technical aptitude and problem-solving skills.
• Experience in customer service or technical support roles.
• Ability to work in a team-oriented environment.
• Excellent communication skills.
• Familiarity with CRM systems.
• Willingness to participate in ongoing training.

Benefits

• Fully paid relocation package.
• Opportunity to work in a vibrant professional environment.
• Enhance technical skills and problem-solving abilities.
• Collaborative team culture.
• Ongoing training and development opportunities.