Slovenian Speaking Video Streaming Support Specialist - Remote

Overview

Join Patrique Mercier Recruitment JP as a Slovenian Speaking Video Streaming Support Specialist in the enchanting city of Athens, Greece! This is a fantastic opportunity to work within a cutting-edge tech environment while immersing yourself in a city rich in history and culture. In this role, you will provide outstanding support to Slovenian-speaking customers who use our video streaming services, ensuring they have the best possible experience.

In Short

• Assist Slovenian-speaking customers with inquiries about video streaming services via phone, email, and chat.
• Troubleshoot and resolve technical issues swiftly to ensure customer satisfaction.
• Educate customers on navigating the platform and utilizing its features effectively.
• Ensure accurate documentation of customer interactions in the CRM system.
• Collaborate with technical teams to address and escalate complex issues as needed.
• Engage in continuous training to stay informed about product updates and enhance your support skills.
• Contribute valuable insights to help improve customer experiences and service processes.

Requirements

• Fluency in Slovenian and English.
• Experience in customer support or a related field.
• Strong problem-solving skills.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems.
• Excellent communication skills.
• Technical aptitude for troubleshooting.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic tech environment.
• Continuous training and development.
• Flexible working hours.
• Work from anywhere.