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Portuguese Speaking Customer Service Representative for Automotive - Remote

Posted 6 days ago

Overview

Join Patrique Mercier Recruitment JP in the beautiful country of Greece as a Portuguese-speaking Customer Service Representative specializing in the automotive sector! This exciting role includes a paid relocation package, providing you the chance to work in a vibrant environment while supporting customers in their automotive needs. As part of a dedicated team, you will interact with Portuguese-speaking clients, resolving their inquiries and ensuring they receive high-quality service that reflects our commitment to excellence. If you have a passion for customer support and an interest in the automotive industry, this opportunity is perfect for you!

In Short

  • Provide outstanding customer support to Portuguese-speaking clients through phone, email, and chat.
  • Respond to customer inquiries, provide product information, and resolve any issues efficiently.
  • Develop a thorough understanding of our automotive products and services to better assist customers.
  • Document all interactions and update customer records accurately in the CRM system.
  • Collaborate with team members to improve service processes and enhance customer satisfaction.
  • Engage in ongoing training sessions to stay informed about product updates and best practices.
  • Provide insights and feedback on customer trends and suggestions for process improvements.

Requirements

  • Fluency in Portuguese.
  • Strong communication skills.
  • Experience in customer service, preferably in the automotive sector.
  • Ability to work in a team-oriented environment.
  • Familiarity with CRM systems.
  • Willingness to relocate to Greece.

Benefits

  • Paid relocation package.
  • Opportunity to work in a vibrant environment.
  • Ongoing training and development.
  • Supportive team culture.

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