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Portuguese Speaking Customer Service Representative for Automotive - Remote

Posted 1 week ago
Customer Service
Full Time
Portugal

Overview

Join Patrique Mercier Recruitment JP in the beautiful country of Greece as a Portuguese-speaking Customer Service Representative specializing in the automotive sector! This exciting role includes a paid relocation package, providing you the chance to work in a vibrant environment while supporting customers in their automotive needs. As part of a dedicated team, you will interact with Portuguese-speaking clients, resolving their inquiries and ensuring they receive high-quality service that reflects our commitment to excellence. If you have a passion for customer support and an interest in the automotive industry, this opportunity is perfect for you!

In Short

  • Provide outstanding customer support to Portuguese-speaking clients through phone, email, and chat.
  • Respond to customer inquiries, provide product information, and resolve any issues efficiently.
  • Develop a thorough understanding of our automotive products and services to better assist customers.
  • Document all interactions and update customer records accurately in the CRM system.
  • Collaborate with team members to improve service processes and enhance customer satisfaction.
  • Engage in ongoing training sessions to stay informed about product updates and best practices.
  • Provide insights and feedback on customer trends and suggestions for process improvements.

Requirements

  • Fluency in Portuguese.
  • Strong communication skills.
  • Experience in customer service, preferably in the automotive sector.
  • Ability to work in a team-oriented environment.
  • Familiarity with CRM systems.
  • Willingness to relocate to Greece.

Benefits

  • Paid relocation package.
  • Opportunity to work in a vibrant environment.
  • Ongoing training and development.
  • Supportive team culture.
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Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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