Portuguese Speaking Customer Service Representative for Automotive - Remote

Overview

Join Patrique Mercier Recruitment JP in the beautiful country of Greece as a Portuguese-speaking Customer Service Representative specializing in the automotive sector! This exciting role includes a paid relocation package, providing you the chance to work in a vibrant environment while supporting customers in their automotive needs. As part of a dedicated team, you will interact with Portuguese-speaking clients, resolving their inquiries and ensuring they receive high-quality service that reflects our commitment to excellence. If you have a passion for customer support and an interest in the automotive industry, this opportunity is perfect for you!

In Short

• Provide outstanding customer support to Portuguese-speaking clients through phone, email, and chat.
• Respond to customer inquiries, provide product information, and resolve any issues efficiently.
• Develop a thorough understanding of our automotive products and services to better assist customers.
• Document all interactions and update customer records accurately in the CRM system.
• Collaborate with team members to improve service processes and enhance customer satisfaction.
• Engage in ongoing training sessions to stay informed about product updates and best practices.
• Provide insights and feedback on customer trends and suggestions for process improvements.

Requirements

• Fluency in Portuguese.
• Strong communication skills.
• Experience in customer service, preferably in the automotive sector.
• Ability to work in a team-oriented environment.
• Familiarity with CRM systems.
• Willingness to relocate to Greece.

Benefits

• Paid relocation package.
• Opportunity to work in a vibrant environment.
• Ongoing training and development.
• Supportive team culture.