Japanese Tech Support Specialist - Remote

Overview

A dedicated Japanese Tech Support Specialist is needed to provide exceptional support to Japanese-speaking customers for a luxury car brand in Greece.

In Short

• Assist Japanese-speaking customers with technical inquiries regarding luxury car models and features.
• Provide timely and effective solutions to customer issues while maintaining high-quality service.
• Become an expert on the latest luxury car technology and features to better serve clients.
• Log and document customer interactions accurately in the company's system.
• Work closely with other support teams to ensure comprehensive client assistance.
• Engage in ongoing training and professional development to enhance product knowledge and service skills.
• Contribute to team performance by providing feedback and improving processes.

Requirements

• Fluency in Japanese is required.
• Experience in technical support or customer service.
• Strong communication skills.
• Passion for technology and automobiles.
• Ability to work in a team environment.

Benefits

• Fully paid relocation package.
• Opportunity for professional development.
• Work in a vibrant setting.