Remote Otter LogoRemoteOtter

Japanese Tech Support Specialist - Remote

Posted 16 weeks ago
Customer Service
Full Time
Worldwide

Overview

A dedicated Japanese Tech Support Specialist is needed to provide exceptional support to Japanese-speaking customers for a luxury car brand in Greece.

In Short

  • Assist Japanese-speaking customers with technical inquiries regarding luxury car models and features.
  • Provide timely and effective solutions to customer issues while maintaining high-quality service.
  • Become an expert on the latest luxury car technology and features to better serve clients.
  • Log and document customer interactions accurately in the company's system.
  • Work closely with other support teams to ensure comprehensive client assistance.
  • Engage in ongoing training and professional development to enhance product knowledge and service skills.
  • Contribute to team performance by providing feedback and improving processes.

Requirements

  • Fluency in Japanese is required.
  • Experience in technical support or customer service.
  • Strong communication skills.
  • Passion for technology and automobiles.
  • Ability to work in a team environment.

Benefits

  • Fully paid relocation package.
  • Opportunity for professional development.
  • Work in a vibrant setting.
Patrique Mercier Recruitment JP logo

Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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