Italian Speaking Technical Solutions Consultant - Remote

Overview

Step into an exciting career as an Italian Speaking Technical Solutions Consultant with Patrique Mercier Recruitment JP, enjoying the flexibility of remote work from Greece! In this role, you will leverage your technical expertise to provide tailored solutions to our Italian-speaking clients, helping them maximize the value of our innovative technology products.

In Short

• Engage with Italian-speaking clients to identify their technical needs and offer suitable solutions.
• Provide in-depth product knowledge and consulting to help clients optimize their use of technology.
• Troubleshoot and resolve technical issues while guiding clients through complex scenarios.
• Document client interactions and solution implementation processes accurately in the CRM system.
• Collaborate with cross-functional teams to enhance technology offerings and support services.
• Participate in training sessions to stay updated on product enhancements and industry trends.
• Actively collect feedback from clients to identify areas for service improvement and innovation.

Requirements

• Fluency in Italian and English.
• Strong technical background and problem-solving skills.
• Experience in customer service or technical support roles.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems.
• Willingness to learn and adapt to new technologies.

Benefits

• Flexible remote work environment.
• Opportunity to work with innovative technology products.
• Professional development and training opportunities.
• Supportive team culture.
• Competitive salary and benefits package.