Technical Solutions Consultant - Remote

Overview

This role blends technical expertise, customer relationship management, and cross-functional collaboration to provide top-tier support to our most valuable customers.

In Short

• Design tailored solutions that integrate seamlessly with client systems.
• Be the go-to technical expert during sales, implementation, and expansion.
• Support and consult implementation teams on integrating Ben with HR, payroll, and benefits systems.
• Collaborate with product and engineering teams to shape the roadmap.
• Troubleshoot post-implementation issues and drive adoption.
• Develop and maintain technical documentation.
• Stay ahead of the curve by keeping up with the latest in benefits technology.

Requirements

• 3+ years of experience in a technical role.
• A problem-solving mindset with the ability to deliver effective technical solutions.
• Outstanding communication skills for both technical and non-technical audiences.
• Experience with HRIS, payroll systems, or benefits technology.
• Familiarity with programming languages like Python.
• Strong project management skills and the ability to work autonomously.

Benefits

• Competitive base salary + equity.
• Bonus scheme designed to reward high performance.
• £100 monthly personal Ben Balance.
• Weekly lunch provided in office.
• 28 days of holidays a year plus bank holidays.
• Work-from-anywhere scheme.
• Enhanced parental leave and workplace nursery scheme.
• Comprehensive Private Medical Insurance.
• Funded Life Assurance cover.
• Comprehensive mental health support and professional coaching.