Italian Speaking Luxury Automotive Customer Service Advisor - Remote

Overview

Step into the world of luxury with Patrique Mercier Recruitment JP as we search for an Italian Speaking Luxury Automotive Customer Service Advisor in the stunning city of Athens, Greece! This position offers an exceptional opportunity to provide top-tier customer service for a prestigious automotive brand, ensuring that each interaction reflects the quality and elegance of the luxury sector. Your role will involve assisting Italian-speaking clients with inquiries, reservations, and services, all while delivering an unparalleled customer experience. If you are passionate about luxury vehicles and dedicated to exceeding customer expectations, we want to hear from you!

In Short

• Serve as the primary point of contact for Italian-speaking customers, delivering exceptional service via phone, email, and chat.
• Address inquiries related to luxury automotive products and services with expertise and enthusiasm.
• Manage customer accounts, ensuring all information is accurate and up-to-date in the CRM system.
• Cooperate with various departments to resolve customer issues efficiently and effectively.
• Participate in training sessions to stay informed about the latest product offerings and industry trends.
• Gather insights and feedback from clients to enhance service quality and customer satisfaction.
• Promote brand loyalty and maintain strong relationships with clientele in the luxury market.

Requirements

• Fluency in Italian and English.
• Experience in customer service, preferably in the luxury sector.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems.
• Passion for luxury vehicles and the automotive industry.

Benefits

• Competitive salary and performance bonuses.
• Opportunities for professional development and training.
• Work in a prestigious and dynamic environment.
• Employee discounts on luxury automotive products.