Irish Speaking Technical Customer Service Specialist - Remote

Overview

Embark on an exciting career journey with Patrique Mercier Recruitment JP as an Irish Speaking Technical Customer Service Specialist in beautiful Greece! This position not only offers a fully paid relocation package but also the opportunity to work with a leading Big Tech company known for its innovative products and exceptional customer service. In this role, you will assist Irish-speaking customers with their technical inquiries, troubleshooting issues and providing solutions to ensure high levels of customer satisfaction. Join a dynamic and supportive team and enhance your career while enjoying the rich culture and sun-soaked landscapes of Greece. If you are passionate about technology and helping others, this is your chance to make a meaningful impact!

In Short

• Deliver high-quality technical support to Irish-speaking customers via phone, email, and chat.
• Identify and resolve technical issues efficiently while ensuring a positive customer experience.
• Collaborate with internal teams to address complex technical inquiries effectively.
• Maintain comprehensive documentation of customer interactions and technical solutions in the CRM system.
• Engage in continuous training to enhance product knowledge and customer service skills.
• Contribute to team discussions on improving service processes and customer experience.
• Support new team members through mentoring and onboarding processes.

Requirements

• Fluency in Irish and English.
• Strong problem-solving skills.
• Experience in customer service or technical support.
• Ability to work in a fast-paced environment.
• Excellent communication skills.

Benefits

• Fully paid relocation package.
• Opportunity to work with a leading Big Tech company.
• Dynamic and supportive team environment.
• Rich cultural experience in Greece.