Finnish Speaking Customer Experience Associate - Remote

Overview

An overview paragraph about the job

In Short

• Provide top-tier customer support to Finnish-speaking clients through various channels, including phone, email, and chat.
• Address and resolve customer inquiries with accuracy and empathy.
• Document customer interactions thoroughly in the CRM system to ensure continuity.
• Collaborate with team members to enhance service delivery and improve customer satisfaction.
• Stay updated on product features, promotions, and industry trends to offer knowledgeable assistance.
• Engage in ongoing training sessions to develop your skills and product knowledge.

Requirements

• Fluency in Finnish.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a dynamic environment.
• Empathy and problem-solving skills.

Benefits

• Opportunity to work in a vibrant team.
• Ongoing training and development.
• Dynamic work environment.