Finnish Speaking Customer Experience Associate - Remote

Overview

Join Patrique Mercier Recruitment JP as a Finnish Speaking Customer Experience Associate and enjoy the flexibility of remote work while residing in beautiful Greece! This role presents an incredible opportunity for Finnish speakers looking to leverage their language skills in a dynamic customer experience setting. You'll be the primary point of contact for Finnish-speaking clients, providing top-notch support and guidance to ensure their satisfaction. With a focus on delivering an exceptional customer journey, you will help clients navigate inquiries and resolve issues efficiently. If you are passionate about helping others and ready to make an impact from the comfort of your own home, we want to hear from you!

In Short

• Provide outstanding customer support to Finnish-speaking clients through various online channels, including email, chat, and social media.
• Address customer inquiries accurately and efficiently, ensuring a positive experience.
• Document and track customer interactions in the CRM system for transparency and continuity.
• Collaborate with team members to share insights, best practices, and suggestions for improvement.
• Remain informed about company products and services to provide accurate and helpful information.
• Engage in continuous training opportunities to enhance customer service skills and product knowledge.

Requirements

• Fluency in Finnish is required.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work independently in a remote environment.
• Familiarity with CRM systems is advantageous.

Benefits

• Flexible remote work.
• Opportunity to work with a dynamic team.
• Continuous training and development opportunities.
• Supportive work environment.