Entry Level Polish Technical Support Specialist - Remote

Overview

Embark on an exciting career journey with Patrique Mercier Recruitment JP as an Entry Level Polish Technical Support Specialist in Greece! This role offers a unique opportunity to provide support for technical issues related to e-commerce tools, while enjoying the vibrant culture and beautiful scenery of Greece. As a part of our dynamic team, you will assist Polish-speaking customers, ensuring they have a seamless experience with our products. If you are tech-savvy and enjoy helping others, we want to hear from you!

In Short

• Deliver exceptional technical support to Polish-speaking customers via phone, email, and chat regarding various e-commerce tools.
• Identify, troubleshoot, and resolve customer inquiries and technical issues efficiently.
• Guide customers through the features and benefits of e-commerce tools to enhance their user experience.
• Document customer interactions and solutions accurately in the CRM system.
• Work closely with team members to share insights and improve service quality.
• Engage in training and development opportunities to enhance your product knowledge and technical skills.
• Provide constructive feedback aimed at improving customer service processes.

Requirements

• Fluency in Polish and English.
• Strong communication skills.
• Technical aptitude and problem-solving skills.
• Ability to work in a team environment.
• Experience in customer service is a plus.
• Willingness to learn and adapt.

Benefits

• Paid relocation to Greece.
• Opportunity to work in a vibrant culture.
• Training and development opportunities.
• Dynamic team environment.