Dutch Speaking Customer Service Representative - Remote

Overview

Join Patrique Mercier Recruitment JP as a Dutch Speaking Customer Service Representative in Athens, Greece, and take your career to new heights! This role offers you the chance to work in the dynamic banking sector, assisting Dutch-speaking clients with their inquiries and providing top-notch customer service. Experience the vibrant culture and breathtaking landscapes of Athens while being part of a supportive team dedicated to delivering exceptional service. If you are enthusiastic about customer service and thrive in a fast-paced environment, we want to hear from you!

In Short

• Provide excellent customer service to Dutch-speaking clients via various channels such as phone, email, and chat.
• Assist clients with banking inquiries, account management, and product information.
• Handle issues and complaints promptly, ensuring a positive client experience.
• Maintain up-to-date knowledge of banking products and services.
• Document customer interactions accurately for future reference and follow-up.
• Work collaboratively with your team to enhance service quality and efficiency.
• Participate in training sessions to continually improve your skills and knowledge.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service, preferably in the banking sector.
• Ability to work in a fast-paced environment.
• Problem-solving skills and a positive attitude.

Benefits

• Opportunity to work in a dynamic and supportive team.
• Experience the vibrant culture of Athens.
• Training and development opportunities.
• Competitive salary and benefits package.