Dutch Customer Support Representative - Remote

Overview

An overview paragraph about the job

In Short

• Provide exceptional customer support to Dutch-speaking clients through various channels, including phone, email, and chat.
• Assist customers with questions regarding products, services, and technical issues.
• Troubleshoot and resolve concerns in a timely and efficient manner.
• Accurately document customer interactions in a CRM system for tracking purposes.
• Collaborate with team members and other departments to enhance service delivery.
• Engage in ongoing training sessions to stay updated on product features and industry trends.
• Offer feedback and ideas for continual improvement in customer support.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles.
• Ability to troubleshoot technical issues.
• Familiarity with CRM systems.
• Team player with a positive attitude.
• Willingness to learn and adapt to new technologies.

Benefits

• Paid relocation package to Greece.
• Dynamic work environment.
• Opportunities for professional growth.
• Cultural enrichment in a beautiful location.
• Team-oriented atmosphere.