Danish Speaking Customer Experience Specialist - Remote

Overview

Join Patrique Mercier Recruitment JP as a Danish Speaking Customer Experience Specialist and enjoy the flexibility of working remotely from beautiful Greece! In this role, you will be a vital part of our customer support team, providing exceptional service to our Danish-speaking clientele. This position allows you to immerse yourself in Greek culture while working from the comfort of your home. If you are passionate about making a positive impact through excellent customer service and enjoy solving problems, this is the perfect opportunity for you! Embrace the chance to work with a supportive team while enhancing customer experiences from afar.

In Short

• Interact with Danish-speaking customers through various communication channels (phone, email, chat) to assist with inquiries and resolve issues.
• Maintain a high level of professionalism and empathy in all customer interactions.
• Document customer interactions and solutions provided using our CRM system for continuous improvement.
• Collaborate with team members to share insights and find efficient resolutions.
• Stay updated on product knowledge and changes to deliver accurate information to customers.
• Participate in training programs to enhance your skills and service delivery.
• Contribute to building a positive remote work culture through teamwork and support.

Requirements

• Fluency in Danish and English.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles preferred.
• Ability to work independently and manage time effectively.
• Familiarity with CRM systems is a plus.
• Problem-solving skills and a customer-oriented mindset.
• Willingness to learn and adapt in a remote work environment.

Benefits

• Work remotely from Greece.
• Flexible working hours.
• Supportive team culture.
• Opportunities for professional development and training.
• Engagement in a positive work environment.