Portuguese Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for a Portuguese Speaking Customer Service Representative for an Online Streaming Service Department, perfect for individuals passionate about entertainment and technology.

In Short

• Deliver exceptional customer service to Portuguese-speaking clients through various channels.
• Assist customers with inquiries regarding subscription services and account issues.
• Guide users through troubleshooting processes to resolve technical difficulties.
• Handle customer complaints and feedback proactively.
• Maintain a deep understanding of the streaming service's content offerings.
• Document all customer interactions accurately.
• Collaborate with content and technical teams for a seamless service experience.

Requirements

• Fluency in Portuguese.
• Strong communication skills.
• Experience in customer service roles.
• Ability to troubleshoot technical issues.
• Familiarity with online streaming services.

Benefits

• Opportunity to work in a dynamic environment.
• Engagement with a passionate team.
• Flexible working hours.
• Access to streaming service perks.