Japanese Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for a Japanese Speaking Customer Service Representative in the Automotive Department, perfect for individuals passionate about the automotive industry and committed to providing exceptional service to Japanese-speaking clients.

In Short

• Provide outstanding customer service to Japanese-speaking clients via phone, email, and chat.
• Assist customers with product information, order placements, and resolving issues.
• Handle customer complaints and feedback professionally.
• Maintain up-to-date knowledge of automotive products and industry trends.
• Document all customer interactions for accurate records.
• Collaborate with internal teams to resolve complex inquiries.
• Adhere to industry regulations and protect customer confidentiality.

Requirements

• Fluency in Japanese.
• Strong communication skills.
• Experience in customer service.
• Knowledge of the automotive industry is a plus.
• Ability to work in a fast-paced environment.
• Problem-solving skills.

Benefits

• Opportunity to work in a dynamic industry.
• Supportive team environment.
• Flexible working hours.
• Remote work options.