Italian Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for an Italian Speaking Customer Service Representative within the Car Rental Department, focused on providing exceptional customer service to Italian-speaking customers.

In Short

• Deliver excellent customer service to Italian-speaking clients via phone, email, and chat.
• Assist customers in the booking process, providing information on rental terms and pricing.
• Handle customer complaints and modifications to reservations professionally.
• Collaborate with other departments for a seamless rental experience.
• Maintain knowledge of company policies and vehicle models.
• Document customer interactions accurately.
• Promote additional services to enhance rental experiences.

Requirements

• Fluency in Italian and English.
• Strong communication skills.
• Experience in customer service preferred.
• Ability to handle complaints and resolve issues.
• Knowledge of car rental services is a plus.

Benefits

• Opportunity to work in a dynamic environment.
• Flexible working hours.
• Training and development opportunities.
• Employee discounts on car rentals.