Italian Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is a premier agency dedicated to matching talented individuals with exceptional job opportunities throughout Greece. We are currently seeking an Italian Speaking Customer Service representative for a specialized role within the Anti-Financial Crime Unit. This position is essential for individuals passionate about compliance and customer support in the financial sector. As a member of this team, you will assist Italian-speaking clients with inquiries related to anti-fraud measures, compliance policies, and various financial transactions. Your role will be crucial in ensuring that clients understand the regulations and procedures in place to prevent financial crime. If you are detail-oriented and possess strong communication skills, we invite you to apply!

In Short

• Provide top-tier customer service via phone, email, and chat to Italian-speaking clients.
• Assist customers with inquiries regarding anti-financial crime policies and procedures.
• Help clients navigate compliance issues and provide accurate information.
• Document customer inquiries and interactions in compliance with company regulations.
• Collaborate with compliance officers to address and resolve any client-related issues.
• Stay informed about relevant regulations and updates in the financial sector affecting customers.

Requirements

• Strong communication skills in Italian.
• Detail-oriented with a passion for customer support.
• Understanding of compliance and financial regulations.
• Ability to work collaboratively with compliance officers.

Benefits

• Opportunity to work in a specialized field.
• Engagement with a diverse client base.
• Professional development in the financial sector.