German Speaking e-Cigarette Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment FR is excited to announce a vacancy for a German Speaking e-Cigarette Customer Support Representative in our Health Department. This role is perfect for individuals who are passionate about customer service and want to help others navigate the health aspects of e-cigarette products. You will play a crucial role in ensuring that German-speaking customers receive accurate information and exceptional support.

In Short

• Provide high-quality customer support to German-speaking clients through phone, email, and chat.
• Deliver clear and insightful information regarding product usage, safety tips, and health considerations.
• Assist customers in troubleshooting issues and facilitate returns or exchanges.
• Document interactions and customer feedback to improve service quality.
• Stay updated on industry regulations and health guidelines.
• Work closely with the health department team to enhance customer service practices.

Requirements

• Fluency in German.
• Strong communication skills.
• Experience in customer service.
• Knowledge of e-cigarette products is a plus.
• Ability to work in a fast-paced environment.

Benefits

• Competitive salary.
• Flexible working hours.
• Opportunity to work remotely.
• Supportive team environment.
• Training and development opportunities.