German Speaking e-Cigarette Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment is thrilled to present a new position for a German Speaking e-Cigarette Customer Support representative in our Health Department. This role is perfect for those who are dedicated to customer service and have a strong understanding of health-related issues surrounding e-cigarettes. As a part of our team, you will play a crucial role in assisting German-speaking customers by answering their questions, addressing their concerns, and providing them with accurate information regarding e-cigarette products and health implications.

In Short

• Respond to customer inquiries about e-cigarettes and health issues in German.
• Provide clear and reliable information regarding product usage and safety measures.
• Resolve customer complaints and issues with professionalism and efficiency.
• Document all customer interactions and feedback accurately in the support database.
• Stay current on industry regulations and health guidelines related to e-cigarettes.
• Work collaboratively with team members to continuously improve customer service practices.

Requirements

• Fluency in German.
• Strong communication skills.
• Experience in customer service.
• Knowledge of e-cigarette products and health implications.
• Ability to work in a team environment.

Benefits

• Competitive salary.
• Flexible working hours.
• Remote work opportunity.
• Supportive team environment.
• Opportunities for professional development.