Dutch Speaking Customer Support Representative - Remote

Overview

Join Patrique Mercier Recruitment FR as a Dutch Speaking Customer Support Representative in our dynamic Online iGaming Department! This role is perfect for individuals who are enthusiastic about online gaming and customer interaction.

In Short

• Deliver high-quality support to Dutch-speaking customers through various channels including phone, email, and live chat.
• Assist customers with inquiries about their accounts, gaming products, promotions, and any transactional issues.
• Resolve customer complaints efficiently to ensure a positive gaming experience.
• Accurately document all customer interactions for effective tracking and future reference.
• Work closely with technical teams to address and resolve customer issues promptly.
• Stay informed about gaming regulations, company policies, and new product offerings.
• Gather customer feedback to continuously improve service delivery and client satisfaction.

Requirements

• Fluency in Dutch and English.
• Strong communication skills.
• Experience in customer service, preferably in the iGaming industry.
• Ability to work in a fast-paced environment.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Competitive salary.
• Dynamic work environment.
• Opportunities for career growth.
• Training and development programs.