Dutch Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Support representative in our Transportation Services Department! In this role, you will be responsible for assisting Dutch-speaking customers with their inquiries and providing them with the support they need regarding our transportation services. Your expertise in customer service will ensure that clients receive a seamless and outstanding experience. If you are fluent in Dutch and looking to join a dynamic team, we encourage you to apply!

In Short

• Provide excellent customer support via phone, email, and chat in Dutch.
• Assist customers with inquiries related to transportation services, ensuring clarity and satisfaction.
• Handle and resolve customer complaints effectively and efficiently.
• Educate customers on transportation options and processes.
• Maintain accurate records of customer interactions for quality assurance.
• Collaborate with other departments to enhance service delivery and customer satisfaction.

Requirements

• Fluency in Dutch is required.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to handle complaints and resolve issues.
• Familiarity with transportation services is a plus.

Benefits

• Opportunity to work in a dynamic team.
• Flexible working hours.
• Remote work options available.
• Professional development opportunities.