Swedish Speaking Online Shopping Advisor - Remote

Overview

An exciting opportunity for a Swedish Speaking Online Shopping Advisor to assist customers with their online shopping experience and provide top-notch service.

In Short

• Engage with Swedish-speaking customers through chat, email, and phone.
• Provide detailed product information and personalized recommendations.
• Manage inquiries related to order statuses, returns, and exchanges.
• Assess customer needs and offer tailored solutions.
• Keep informed about product ranges and company promotions.
• Maintain detailed records of customer interactions.
• Cooperate with team members to resolve customer issues.

Requirements

• Fluency in Swedish and English.
• Strong communication skills.
• Experience in customer service or retail.
• Ability to work in a fast-paced environment.
• Familiarity with online shopping platforms.

Benefits

• Competitive salary.
• Flexible working hours.
• Opportunity for career growth.
• Supportive team environment.
• Employee discounts on products.