Spanish Speaking Online Shopping Advisor - Remote

Overview

An exciting role for a Spanish Speaking Online Shopping Advisor to support Spanish-speaking customers in their online shopping experience.

In Short

• Assist Spanish-speaking customers through chat, email, and phone.
• Provide detailed product information and tailored recommendations.
• Address inquiries related to order status, returns, and exchanges.
• Understand customer needs to enhance their shopping experience.
• Stay updated with product knowledge, offers, and promotions.
• Document customer interactions for follow-up and record-keeping.
• Collaborate with team members to resolve issues.

Requirements

• Fluency in Spanish and English.
• Strong communication skills.
• Experience in customer service or e-commerce.
• Ability to work in a fast-paced environment.
• Problem-solving skills.

Benefits

• Competitive salary.
• Work in a dynamic team environment.
• Opportunities for career growth.
• Flexible working hours.