Spanish Speaking M365 Business Advisor - Remote

Overview

In this role, you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.

In Short

• Provide technical support for Microsoft 365 subscriptions.
• Respond to technical advisory and implementation questions.
• Handle requests via chats and phone calls.
• Assist customers in using M365 tools effectively.
• Utilize troubleshooting knowledge to resolve customer issues.
• Gather customer insights to enhance service delivery.
• Maintain a conducive work environment with required specifications.
• Demonstrate strong relationship-building skills.
• Possess a broad knowledge of Microsoft 365 technical architecture.
• Available for immediate engagement.

Requirements

• Advisory or technical implementation experience.
• Strong consultative skills in a Microsoft 365 environment.
• MVPs, MCTs, MCSAs, MCSEs certifications preferred.
• RAVE experience is a plus.
• Device requirements include Windows 10 Pro and specific hardware.
• Minimum internet speed of 25 Mbps download.
• No 3rd-party antivirus software installed.
• Teams compliant media devices required.
• Noise-canceling microphone/headset needed.
• Webcam compatible with Windows Hello Technology preferred.

Benefits

• Opportunity to work with a Fortune 500 client.
• Competitive pay.
• Remote work flexibility.