Spanish Speaking Digital Store Consultant - Remote

Overview

Patrique Mercier Recruitment FR is a leading recruitment agency in Greece, committed to connecting talented professionals with top-tier companies across various sectors. We are currently seeking a Spanish Speaking Digital Store Consultant to become a vital part of our energetic team. In this role, you will interact with Spanish-speaking customers, providing top-notch support and guidance for their digital shopping journeys. Your expertise will play a crucial role in enhancing customer satisfaction and promoting successful digital outcomes.

In Short

• Provide exceptional assistance to Spanish-speaking customers, addressing queries and offering insightful advice on digital store functionalities.
• Gain comprehensive knowledge of product offerings to effectively meet customer requirements.
• Conduct training sessions for customers on how to optimize their experience with the digital store platforms.
• Work closely with marketing and sales teams to craft strategies that boost customer involvement.
• Collect and analyze customer feedback to identify areas for enhancing the digital shopping experience.
• Remain informed about emerging trends in e-commerce and digital retail to provide proactive recommendations.
• Efficiently troubleshoot and resolve customer complaints related to the digital shopping experience.

Requirements

• Fluency in Spanish.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles.
• Knowledge of e-commerce platforms and digital retail.
• Ability to analyze customer feedback and implement improvements.
• Proactive approach to problem-solving.
• Team player with a collaborative mindset.

Benefits

• Competitive salary.
• Opportunities for professional development.
• Diverse and inclusive work environment.
• Flexible working hours.
• Access to employee discounts on products.