Danish Speaking Digital Store Consultant - Remote

Overview

Patrique Mercier Recruitment FR is a distinguished recruitment agency in Greece, dedicated to matching talented professionals with leading companies across a variety of sectors. We are excited to announce an opening for a Danish Speaking Digital Store Consultant to join our dynamic team. In this pivotal role, you will engage with Danish-speaking customers, assisting them with expert advice and support throughout their digital shopping experiences. Your contributions will be vital in ensuring high levels of customer satisfaction and successful online interactions.

In Short

• Provide exceptional support to Danish-speaking customers, addressing their inquiries and delivering expert advice on digital store offerings.
• Develop an in-depth knowledge of products and services to effectively meet customer needs.
• Conduct customer training on navigating and utilizing the digital store platforms.
• Collaborate with marketing and sales teams to devise strategies that enhance customer engagement.
• Collect and analyze customer feedback to identify opportunities for improving the digital shopping experience.
• Stay updated on the latest trends in e-commerce and digital retail to provide informed recommendations.
• Promptly resolve customer issues or complaints related to their digital store experience.

Requirements

• Fluency in Danish is essential.
• Experience in customer service or support roles.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Familiarity with e-commerce platforms is a plus.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and supportive environment.
• Professional development and training opportunities.
• Engagement with a diverse team.