Implementation Manager - Remote

Overview

Papaya Global, an award-winning B2B tech unicorn, is on a mission to revolutionize the payroll and payments industry. With over $400M raised from top-tier investors, our innovative technology offers a comprehensive solution for managing global workforces, covering everything from hiring and onboarding to managing and paying employees in over 160 countries.

In Short

• Oversee the client onboarding process for payroll software.
• Develop and manage detailed project plans and timelines.
• Gather requirements and tailor solutions for clients.
• Communicate regularly with clients throughout the implementation process.
• Collaborate with internal teams to resolve implementation issues.
• Drive process improvements based on client feedback.
• Ensure compliance with payroll regulations.
• Maintain comprehensive project documentation.
• Manage multiple implementation projects simultaneously.
• Build long-term relationships with clients.

Requirements

• Minimum of 5 years of experience in payroll software implementation.
• Strong understanding of payroll processes and tax regulations.
• Proficiency in payroll software platforms and HRIS/ERP systems.
• Experience with data migration and system integration.
• Strong project management skills and familiarity with project management tools.
• Excellent interpersonal and communication skills.
• Ability to troubleshoot technical issues.
• Strong client-facing skills.

Benefits

• Opportunity to work in an innovative tech company.
• Collaborative team-focused environment.
• Chance to contribute to process improvements and product development.
• Engagement with diverse clients across multiple regions.