Remote Otter LogoRemoteOtter

Director of Operations - Remote

Posted 5 days ago
Project Management
Full Time
USA

Overview

The Director of Operations leads a team of General Managers for corporate restaurant operations within an area consisting of 6-10 restaurants, focusing on people development, product quality, customer satisfaction, and overall profitability.

In Short

  • Lead operations for multiple corporate restaurants.
  • Ensure compliance with company policies and local laws.
  • Develop and train restaurant management teams.
  • Oversee customer service and community engagement.
  • Manage financial goals and operational budgets.
  • Identify opportunities for sales growth and marketing strategies.
  • Conduct performance reviews and manage staffing levels.
  • Analyze operational reports to improve performance.
  • Coordinate real estate development efforts.
  • Foster a positive workplace culture.

Requirements

  • High School Diploma or GED required; College degree preferred.
  • 3-5 years of progressive management experience required.
  • 3 years in multi-unit management preferred.
  • Serv-safe/Local or State Food Service Certification preferred.
  • Strong analytical and problem-solving skills.
  • Ability to communicate effectively with senior leaders.
  • Experience in fast-paced environments.
  • Skills in financial and business acumen.
  • Commitment to diversity and inclusion.
  • Willingness to travel as required.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career advancement.
  • Supportive and inclusive work environment.
  • Employee discounts on products.
  • Training and development programs.
  • Flexible work arrangements.
  • Health and wellness initiatives.
  • Community involvement opportunities.
  • Fun and engaging workplace culture.
  • Equal opportunity employer.

P.J.U

Papa John's USA

Papa John's USA is a leading pizza delivery and carryout chain that values diversity, equity, and inclusion as key strengths in its workforce. The company is committed to operational excellence and continuous improvement, ensuring that its franchise system thrives through effective training and support. With a focus on customer satisfaction and team member engagement, Papa John's fosters a collaborative environment where innovative ideas are encouraged. The company is dedicated to upholding its core values of integrity, community, and fun, making it a fulfilling place to work for those passionate about pizza and service.

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