Director of Operations - Remote

Overview

The Director of Operations leads a team of General Managers for corporate restaurant operations within an area consisting of 6 to 12 restaurants, ensuring people development, product quality, customer satisfaction, image management, restaurant profitability, and assimilation into Papa John’s culture.

In Short

• Lead a team of General Managers for 6-12 restaurants.
• Ensure compliance with company policies and local laws.
• Focus on customer satisfaction and quality product delivery.
• Recruit, develop, and retain operations leaders.
• Implement targeted marketing and growth strategies.
• Oversee financial goals and budget management.
• Conduct performance reviews and manage staffing levels.
• Build strong community relationships.
• Analyze operations for profitability and effectiveness.
• Lead real estate development efforts for new locations.

Requirements

• Proven managerial and operations skills.
• Strong customer service orientation.
• Experience in financial planning and budget management.
• Ability to develop and implement marketing strategies.
• Strong leadership and team development skills.
• Excellent communication and interpersonal skills.
• Knowledge of restaurant operations and compliance.
• Ability to analyze and interpret financial data.
• Experience in real estate development is a plus.
• Commitment to diversity and ethical business practices.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health benefits.
• Opportunities for professional development.
• Employee discounts on products.
• Supportive work environment focused on diversity.
• Flexible scheduling options.
• Opportunity to lead and innovate in a dynamic industry.
• Engagement with community and customer-oriented programs.
• Access to company resources and training programs.
• Career advancement potential within the company.