Director of Operations - Remote

Overview

At Movn Health, we believe everyone deserves a life free from cardiovascular disease. As pioneers in virtual cardiac rehab, we're transforming the way heart health is delivered—meeting patients where they are, supporting them every step of the way, and building a future where prevention, recovery, and health equity are at the core of care.

We're looking for a Director of Operations to join our mission-driven team and help us scale high-quality, virtual cardiac care across the country. If you're passionate about operational excellence, inspired by innovation in healthcare, and ready to make a measurable impact on thousands of lives, this is your moment.

In Short

• Oversee outbound calling and enrollment operations, ensuring referral-based patient pipelines convert effectively.
• Drive collaboration between enrollment specialists, referral partners, and care managers for a smooth handoff and fast-track care initiation.
• Lead scheduling, productivity, and compensation strategies for our care team to ensure high-quality, efficient care.
• Monitor patient engagement and program adherence, finding new ways to boost participation and outcomes.
• Ensure adherence to evidence-based clinical protocols and achieve key quality metrics.
• Oversee all billing operations, including charge capture, payments, and AR.
• Optimize revenue cycle workflows to boost reimbursements and reduce denials.
• Own the operational side of our digital ecosystem, including EHR workflows and reporting systems.
• Identify and deploy tools and solutions to improve team efficiency and the patient experience.
• Collaborate with clinical leaders to evolve our care model.

Requirements

• 10+ years of operational leadership in large multi-provider clinical settings (cardiology or chronic care preferred).
• Expertise in patient scheduling, care management, insurance contracting, and billing ops.
• 3+ years experience managing telehealth operations across multiple states.
• Track record of managing 20+ staff across roles (MDs, NPs/PAs, MAs, schedulers, etc.).
• Experience overseeing $10M+ clinical business and managing 10+ payer contracts.
• Strong grasp of EHRs, call center platforms, and reporting systems.
• Financial acumen and budget ownership chops.

Benefits

• Mission with impact – Help transform heart health at scale.
• Growth-stage energy – Be part of building the future of digital cardiac rehab.
• Collaborative culture – We lead with heart, support one another, and believe in doing work that matters.
• Innovation meets care – We use smart tools to deliver real results to real people.
• Attractive benefits – Including 401(k), health insurance, and more to support your well-being.