Director of Operations - Remote

Overview

The Director of Operations is accountable for all areas of operations for a designated region of our company-owned venues, leading the development of teammates and ensuring operational standards are upheld.

In Short

• Lead operations for company-owned venues in a designated region.
• Develop and coach General Managers and venue management teams.
• Ensure operational standards and company values are maintained.
• Drive sales growth and profitability through strategic initiatives.
• Maintain high visibility in venues and connect with teams.
• Participate in building annual sales budgets and achieving targets.
• Conduct operational excellence reviews and implement improvements.
• Manage retention and hiring processes for venue staff.
• Advocate for managers and resolve operational issues.
• Ensure food and beverage quality through regular venue visits.

Requirements

• Bachelor’s degree in business administration or equivalent experience.
• 5+ years of multi-unit leadership experience.
• Exceptional verbal and written communication skills.
• Resourceful problem-solving skills.
• Ability to maintain high-performance standards.
• Basic computer knowledge (Microsoft Office).

Benefits

• Fun workplace environment.
• Free movies and food.
• Paid time off.
• Competitive pay.
• Flexible scheduling.
• Medical, dental, vision, FSA, HSA, and voluntary benefits.