Bilingual Community Health Worker - Remote

Overview

Pair Team is hiring a full-time Bilingual Community Health Worker (CHW) to support a high-need Medicaid population through whole-person, relationship-based care. This role is a key part of Pair Team’s Care Management Program, which delivers coordinated medical, behavioral, and social services to individuals with complex health needs.

In Short

• Serve as a primary point of contact for a panel of members, maintaining consistent phone, text, and in-person outreach
• Build long-term, trust-based relationships to support engagement and continuity of care
• Help members navigate healthcare and social service systems, including housing, food access, transportation, and behavioral health
• Coordinate care activities, such as scheduling appointments, managing referrals, and ensuring timely follow-ups
• Collaborate closely with nurses, behavioral health care managers, and other care team members to ensure high-quality, integrated support
• Surface and help resolve barriers that may prevent members from accessing or continuing care
• Accurately document all member interactions and coordination activities in internal systems
• Meet outreach, documentation, and engagement targets in line with program requirements
• Participate in field-based member visits as needed to support engagement and outreach efforts

Requirements

• Active CHW I Certification in the state of Nevada (required)
• Based in Clark County (Las Vegas) (required)
• Bilingual in English and Spanish (required)
• 1+ year of experience as a community health worker or in a similar outreach or care coordination role
• Reliable access to a vehicle
• Reliable internet connection and access to a quiet, HIPAA-compliant workspace
• Strong communication skills and cultural competency when working with vulnerable populations
• Ability to work independently in a remote environment while staying aligned with a cross-functional care team
• Organized, detail-oriented, and comfortable using digital tools (e.g., EHRs, CRMs, video conferencing platforms)
• Valid driver’s license and active auto insurance

Benefits

• Salary: $22 hourly
• Comprehensive health, vision & dental insurance
• 401k
• Monthly work-from-home expense stipend
• Flexible vacation policy with paid time off
• Opportunity for rapid career progression and personal growth
• Work from the comfort of your own home