Community Health Worker - Remote

Overview

The Community Health Worker serves as a liaison between members, providers, and community centers, engaging with a target population to improve health outcomes and provide support in navigating the healthcare system.

In Short

• Engage with community members to provide health literacy and resources.
• Coordinate access to preventive health services.
• Assist members in completing health assessments and managing healthcare barriers.
• Collaborate with human services and state agencies.
• Develop educational materials for members and providers.
• Conduct training on preventive health initiatives.
• Participate in community outreach events.
• Work independently and face-to-face with members.
• Travel regularly within the community.
• Maintain knowledge of healthcare benefits and services.

Requirements

• High School Diploma/GED required.
• Minimum 1 year of experience in a healthcare-related customer service role.
• Basic medical terminology knowledge preferred.
• Experience with the targeted community is a plus.
• Strong customer service skills and ability to work as a team member.
• Ability to solve problems independently and creatively.
• Good written and oral communication skills.
• Appreciation of cultural diversity and sensitivity towards Medicaid populations.
• Ability to handle multiple tasks and respond promptly to customer issues.
• Demonstrated patience and empathy in interactions.

Benefits

• Competitive salary range based on qualifications and experience.
• Opportunities for professional development.
• Supportive work environment focused on community health.
• Engagement with diverse populations and community resources.
• Flexible work arrangements with telecommuting options.