Associate Solutions Architect - Remote

Overview

Paddle offers SaaS companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

In Short

• Become an expert on the Paddle product suite, including the checkout, dashboard, and APIs
• Communicate confidently with C-suite and senior developers to support them in building incredible experiences for their customers
• Write integration plans and sample code for sellers to assist them in implementing their own Paddle integration
• Support and empower Account Executives on customer calls to help win new business
• Play a role in product development, by communicating issues and feature requests to the Product and Engineering teams
• Contribute to public and internal documentation

Requirements

• You have a solid understanding of web technologies, in particular JavaScript (and any frameworks within) and an understanding of how these web technologies work together.
• You have experience using and integrating APIs.
• You have strong interpersonal and customer management skills that you developed in a customer-facing role.
• You have the ability to discuss technical concepts with both technical and non-technical audiences.

Benefits

• We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives.
• We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both!
• We offer all team members unlimited holidays and enhanced parental leave.
• We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.