Business Solutions Associate - Remote

Overview

As a Business Solutions Associate, you will play a supporting role in assisting customers with the adoption and implementation of Pacvue’s solutions. You will collaborate with cross-functional teams to ensure that our customers receive excellent support and guidance on how to best utilize our platform.

In Short

• Support customers in adopting and implementing Pacvue’s solutions.
• Collaborate with cross-functional teams for customer support.
• Assist in pre-sales support including presentations and training.
• Stay updated on industry trends in eCommerce and SaaS.
• Document customer interactions and maintain organized records.

Requirements

• Experience in customer support, sales, or marketing.
• Strong communication skills to explain technical concepts.
• Eager to learn and self-motivated.
• Comfortable working with data and analytics tools.
• Strong problem-solving skills.
• Able to work cross-functionally in a fast-paced environment.

Benefits

• Unlimited Paid Time Off.
• Paid Holidays and Floating Holidays.
• Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance.
• 401k with Employer Match.
• Paid Time Off to Volunteer with a 501c Organization.
• Paid Parental Leave.