Business Operations Associate - Remote

Overview

As a Business Operations Associate at Shakepay, you will play a critical role in ensuring the company operates smoothly and efficiently, working on cross-functional initiatives to drive growth and improve processes.

In Short

• Produce internal documentation and external-facing materials.
• Evaluate existing workflows and lead process improvements.
• Implement or optimize systems and tools for operational capabilities.
• Conduct market research and analyze internal metrics.
• Lead ad-hoc initiatives and tackle high-priority challenges.
• 2 to 4 years of relevant experience required.
• Exceptional written and verbal communication skills needed.
• Analytical mindset with proficiency in data analysis tools.
• Technical background in APIs and automation tools.
• Self-starter who thrives in a fast-paced environment.

Requirements

• Experience in consulting, banking, or operations.
• Strong narrative crafting and presentation skills.
• Proficiency in SQL and data visualization tools.
• Knowledge of AI/ML tools and frameworks.
• Project management experience.
• Ability to communicate effectively with diverse audiences.
• Proactive and self-motivated.

Benefits

• Stock options as part of total compensation.
• Yearly salary assessments.
• Comprehensive health and dental coverage.
• Remote-friendly work environment.
• $2,000 annual budget for courses and training.
• 20 days of vacation per year with a bonus for unused days.
• Parental leave top-up to 100% of salary for 18 weeks.
• Quarterly team-building events.