Data Center Operations Engineer - Remote

Overview

The Data Center Operations Engineer at Kyndryl is responsible for managing and maintaining critical technology systems, ensuring efficient operations of data center facilities.

In Short

• Manage day-to-day operations of data center facilities.
• Troubleshoot and resolve incidents related to hardware infrastructure.
• Rack, stack, and configure IT equipment.
• Collaborate with IT teams for maintenance and upgrades.
• Support remote site operations and office moves.
• Maintain inventory records and documentation.
• Adhere to safety and compliance policies.
• Assist in planning hardware migrations.
• Utilize DCIM tools and practices.
• Drive personal and professional development.

Requirements

• 7+ years of experience in Data Center Operations or IT Infrastructure support.
• Solid understanding of DCIM tools.
• Experience with physical IT infrastructure.
• Strong problem-solving skills.
• Ability to interpret network and rack diagrams.
• Proficiency in ticketing systems.
• Strong communication and coordination skills.
• Ability to support remote operations.
• Experience with infrastructure monitoring tools.
• Certifications such as CompTIA Server+ or Network+ are preferred.

Benefits

• Opportunities for certification and qualifications.
• Access to learning programs in the industry.
• Support for personal and professional development.
• Inclusive workplace culture.
• Employee volunteering and giving platform.
• Comprehensive benefits reflecting employee diversity.
• Opportunities to innovate and build new capabilities.
• Focus on employee well-being.
• Career growth opportunities toward Architect or Distinguished Engineer roles.
• Support for work-life balance.