Data Center Operations Engineer - Remote

Overview

As a Data Center Operations Engineer at ServiceNow, you will leverage your expertise in data center operations to engineer, implement, and streamline processes, ensuring optimal performance and security within the data center.

In Short

• Engineer and streamline data center operations processes.
• Develop and document best practices and standards.
• Act as the primary contact for vendors in the data center.
• Integrate AI into work processes and decision-making.
• Manage hardware installations and troubleshooting.
• Understand data center infrastructure, including power and HVAC.
• Document technical processes and standards effectively.
• Lead cross-functional teams on technical projects.
• Travel domestically and internationally as needed.
• Possess strong analytical and problem-solving skills.

Requirements

• 2+ years of experience in data center operations.
• Experience with telco circuit installation and troubleshooting.
• Knowledge of networking and server architecture.
• Strong communication and interpersonal skills.
• Process-oriented with experience in process development.
• CompTIA A+, Server+, or Network+ certification is a plus.

Benefits

• Opportunity to work in a leading technology company.
• Engage with innovative AI-enhanced technology.
• Collaborate with a diverse team of professionals.
• Professional development opportunities.
• Inclusive and accessible work environment.