Data Center Operations Engineer - Remote

Overview

The Data Center Operations Engineer will be responsible for engineering, implementing, and streamlining processes within the data center, ensuring optimal operations and management of infrastructure.

In Short

• Join the Service Engineering team at ServiceNow.
• Work in a data center facility 5 days a week.
• Engineer and streamline processes related to security, asset management, and infrastructure design.
• Develop and document best practices for data center operations.
• Act as the primary point of contact for vendors in the data center.
• Ensure compliance with federal background screening requirements.
• Utilize expertise in AI to improve operations.
• Manage installations and troubleshooting of telco circuits.
• Perform hardware break-fix on servers and network appliances.
• Document technical processes and standards effectively.

Requirements

• 2+ years of experience in data center operations.
• Experience with AI integration and automation.
• Knowledge of networking and server architecture.
• Strong analytical skills and ability to manage multiple tasks.
• Excellent communication and interpersonal skills.
• Ability to travel domestically and internationally.
• CompTIA A+, Server+, or Network+ certification is a plus.
• Experience managing vendors in a data center environment.
• Process-oriented with experience in process development.
• Ability to function independently in ambiguous situations.

Benefits

• Work for a global market leader in technology.
• Engage with innovative AI-enhanced technology.
• Collaborate with a diverse team of professionals.
• Opportunities for professional growth and development.
• Inclusive and accessible work environment.