Customer Partner - Remote

Overview

As a Customer Partner at Kyndryl, you will be responsible for revolutionizing relationship management, driving account growth, and boosting profitability through deep customer connections and strategic account strategies.

In Short

• Drive proactive account growth and manage key customer relationships.
• Develop and execute account strategies for top-level executives.
• Identify and qualify new opportunities for business expansion.
• Collaborate with sales team members for seamless account management.
• Manage account P&L and ensure customer satisfaction.
• Stay ahead of industry trends to provide innovative solutions.
• Work with partners to build a strong go-to-market pipeline.
• Emphasize integrity and compliance in account management.
• Foster a growth mindset and prioritize customer success.
• Engage in continuous personal and professional development.

Requirements

• 5+ years of experience running account P&L.
• Deep knowledge of business and technology trends.
• 5 years of experience managing sales processes end-to-end.
• Proven experience with revenue growth and profitability.
• Open-minded and empathetic approach to customer relationships.
• Japanese language proficiency is required.

Benefits

• Opportunities for hands-on experience and learning.
• Access to certifications in major platforms.
• Support for personal and professional development.
• Employee learning programs and volunteering opportunities.
• Comprehensive benefits reflecting employee diversity.