Remote Otter LogoRemoteOtter

Junior Business Analyst / MX Analytics - Remote

Posted Yesterday
Data Analysis
Full Time
Portugal

Overview

We are looking for a motivated, detail-oriented Junior Business Analyst to support our client OURA’s Member Experience (MX) Analytics team, helping maintain and improve Tableau dashboards and data reports.

In Short

  • Permanent full-time position working remotely from Portugal.
  • Collaborate with the OURA Business Intelligence team.
  • Act as a first responder for Tableau dashboard inquiries.
  • Regular QA of Tableau views for accuracy.
  • Refresh monthly data reports from various tools.
  • Support lightweight ad-hoc analysis and reporting requests.
  • Strong communication skills required for stakeholder engagement.
  • Opportunity to grow technical skills in Tableau and SQL.
  • Self-motivated and detail-oriented candidates preferred.
  • Experience with Zendesk or reporting tools is a plus.

Requirements

  • Comfortable working with data and digital tools.
  • Self-motivated and detail-oriented.
  • Ability to stay organized across multiple tasks.
  • Strong communication skills.
  • Interest in growing technical skills.
  • Experience using Tableau is a plus.
  • Understanding of Zendesk Support operations is desirable.
  • Exposure to reporting tools is advantageous.
  • Interest in automation and AI tools.
  • Curiosity about data is a plus.

Benefits

  • Fully remote work based in Portugal.
  • A competitive salary.
  • Flexible benefits.
  • Equipment provided for home office.
  • Home office allowance.
  • Online Gym and Wellbeing Studio.
  • Opportunities for professional growth.
  • Fun company events and team outings.
  • Autonomy and responsibility in your role.
Otonomee logo

Otonomee

Otonomee is a purpose-built, fully remote Business Process Outsourcing (BPO) company founded in 2020 and headquartered in Ireland. The company aims to provide a different offering in the BPO industry by delivering premium customer support to innovative brands across sectors such as Healthtech, Fintech, E-Commerce, SaaS, and Facilities Management. Otonomee was established in response to the challenges faced in traditional BPO models, particularly highlighted during the pandemic, and leverages a remote working model to enhance customer experience with a flexible and entrepreneurial approach. As a Certified BCorp since 2023, Otonomee is committed to high standards of social and environmental performance, transparency, and accountability. The company promotes equality, diversity, and inclusion in the workplace, fostering a culture where all employees feel respected, valued, and connected, encapsulated in their motto 'Together we grow.'

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