Disability Benefits Payments Specialist - Remote

Overview

The Disability Benefits Payments Specialist is responsible for reviewing and processing disability and life waiver claims, verifying eligibility, calculating benefits, and providing customer support.

In Short

• Review and set up new disability claims.
• Verify members’ eligibility for benefits.
• Calculate disability benefits accurately.
• Process payments for claims.
• Act as primary contact for School Boards regarding claims.
• Provide superior customer service to members.
• Ensure accuracy of financial information for claims.
• Identify training needs for plan administrators.
• Build relationships with stakeholders.
• Perform other duties as assigned.

Requirements

• Post-secondary diploma or degree or equivalent experience.
• 3-5 years in disability claims insurance.
• Experience with disability calculations and payments.
• Strong mathematical skills.
• Intermediate knowledge of Microsoft Office Suite.
• Exceptional communication skills.
• Time management and organizational skills.
• Ability to communicate in French is a plus.

Benefits

• Industry-leading group benefits with 100% premium coverage.
• Defined benefit pension plan.
• 100% coverage of continuing education fees.
• Flexible work-from-home and hybrid options.
• Opportunities for advancement.